Refund and Exchange policy

At Artonick, we do our best to provide the most accurate product descriptions we can. Each product page has a size guide that you can refer to along with product specifications.

If you have any problem regarding the product kindly mail us at support@artonick.com. We will try our best to assist you and arrange a refund or a return.

Important things to note:

  • Refunds/Replacements will only be granted when there has been a damage in Transit or the goods are found to be not as per the description provided.
  • Each piece is Made to Order, hence we cannot issue a refund/replacement once the order has been shipped from our end.

Returns/ Replacements ( only accepted under the following circumstances):

  • Damaged Product / Manufacturers Defect
  • Not As Described
  • Product Lost in Transit

    Disclaimer:

    Every piece is hand-stretched meticulously by our skilled staff. Hence, there may be a very slight difference between the pictured image/ description and the final product. Rest assured, we are committed to sending you the best product.

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