We opt for economy shipping to achieve the lowest shipping rates to enable free worldwide shipping. You can expect your order within 14-16 business days. We also now provide expedited delivery options (5-7 business days). This option shall be visible to you at the time of checkout.
Processing Time = 2-3 Days
Free Worldwide Shipping = 14-16 Days
Expedited Shipping = 5-7 Days
Please note: Very rarely, products get lost in transit! If you do not receive any updates for over 15 business days, Please REACH OUT to us. We'll do everything we can for you. Reach us at firstname.lastname@example.org
- On average processing takes 1-3 business days. These products are made to order and are high quality, so it takes time to ensure perfection!
- Custom products take 2-5 days to process.
- Delays may occur based on orders being placed on holidays or weekends.
- Packages will arrive within the estimated time stated above after it has been processed.
- If there are any shipping or processing delays on your order, we will notify you as quickly as possible to ensure customer satisfaction.
- We do not have this option available because we have to hand stretch and make every single product. Time constraints simply do not allow for next day delivery.
- However, we do provide expedited delivery options at an added cost. This option shall be visible to you at the time of checkout.
- We update tracking information within 1-3 days after the product is shipped.
- Tracking can be checked through our ORDER STATUS page
- The tracking will update once the product has arrived in your country. So please allow at least 10 days to see the updates. We will however send you an email when we ship your order with a link to track it.
- We send a tracking confirmation email for your convenience as soon as the tracking has been updated.
- If your product hasn’t arrived within the estimated time please contact us so we can help resolve the matter! Email us at email@example.com
- If your product shows that it has been delivered, but you haven’t received your package, please contact us immediately! We will help out in every way that we can. Email us at firstname.lastname@example.org
- For International orders please allow some extra time since orders may get held up in customs, these instances being out of our control with no fault of ours or the shipping company. This time varies according to each individual country's government.
- We DO NOT accept refunds for any reason while products are IN TRANSIT. We will of course always work with you once you receive the products or before we ship them!